Refund policy

We stand behind the quality of our products and your satisfaction is important to us. If something doesn’t meet your expectations, we want to make it right.

Returns & Refunds
We’re happy to offer a refund or store credit for eligible purchases within 30 days of the delivery date.

Please note the following conditions:

• 454g and 500ml sizes are not eligible for return.
• Clearance items are not eligible for return.
• Refunds will be issued to the original payment method only.
• Original shipping and insurance costs are non-refundable.

Purchased from a Retailer?
If you purchased a Harmonic Arts product from a third-party retailer, please contact them directly for returns. Their return policies will apply.

Starting a Return
Getting started is easy. To initiate a return, you’ll need:

• Your order number (found in your confirmation email — if you don’t see it, check your spam or junk folder).
• The email address used to place the order.

Click here to start your return

Once your request is submitted, our team will review it and be in touch with next steps. We're here to help make the process smooth and stress-free.